Goal
Create an application to apply for and manage loans and car leasing for small and medium-sized enterprises.
Create an application to apply for and manage loans and car leasing for small and medium-sized enterprises.
Product Designer
Approximately 3 months.
2 product designers
The main challenge was transforming processes that until then were carried out in-branch into 100% digital experiences.
This required designing a clear, accessible, step-by-step onboarding capable of minimizing calls to the call center and reducing the need for human assistance.
The priority was to launch the mobile version, but a desktop version was also needed.
To avoid duplicating work, we reused the same components designed for mobile and adapted them to the desktop environment, optimizing space usage and applying patterns specific to each device.
One of the most complex processes was the car leasing application, as users could choose from over 25 cars with different configurations.
We designed a flexible flow that allowed users to compare models, add or remove vehicles from the cart, and simulate financing conditions in real time. All of this needed to be delivered in a clear, fast, and error-free experience.